Import and manage sales

The Sales page

Sales (sidebar, under Sales & Purchases) combines completed eBay transactions with off-platform sales you record manually. The top bar summarizes Gross revenue, eBay fees, Cost basis, Net profit (with margin), and Avg sale for the selected timeframe.

The page loads your full sales history. In the rare case it can't (a very large history or a connection hiccup), a banner says exactly how many recent sales are shown, so the totals and exports are never silently missing older sales.

• Filter by All, Needs shipping, In transit, Completed, Returns & cancellations, or any card tag.
• Search by player, buyer, or order number.
• Export CSV downloads your sales; Tax report generates a sales-tax summary.
• Each row shows the sale price, fees, shipping-label cost, and net — expand a row to see the full breakdown.
• On iPhone, open a sale to see the eBay title and amount first, then the linked card, order details, financials, and fee breakdown. Use the compact actions to link or view the card and open the order on eBay.
• Click a column header — including Card — to sort the ledger; choose Columns to show, hide, or drag-reorder columns (for example Sold, Cost basis, Net, Date). Your layout is saved to your account.

Record an off-platform sale

Use manual sales for transactions completed outside eBay, such as Facebook Marketplace, COMC, or a card show.

1. 1Choose Add sale at the top of the Sales page.
2. 2Select where the sale happened, then enter the sale date and price.
3. 3Enter Shipping label cost (you paid) for the postage you bought, and Shipping charged to buyer only if the buyer paid you for shipping. The two are separate: the label is an expense, what the buyer paid is revenue.
4. 4Add platform fees, an order reference, or notes when they apply. Leave fees blank if you don't know them yet — CardZen then shows net as unknown rather than assuming zero.
5. 5Choose Add sale. The transaction appears in your sales ledger immediately.

Sync sales from eBay

Behind the scenes: Best Offer and discounted orders use the final buyer-paid price; multi-item orders sync as separate line items; and order-level fees, shipping, and tax are split across those line items.

1. 1Choose Sync eBay at the top of the Sales page.
2. 2CardZen pulls new sales and refreshes fees, shipping, tax, and net for existing ones.
3. 3Run a sync after connecting eBay, or when older sales are missing payout details.
4. 4If fee details are still missing, reconnect eBay when prompted and sync again.

Fees and net profit

When the connected eBay account grants finance access, each sale shows the actual itemized charges eBay reports — final value and fixed order fees, promoted listings, shipping labels, international fees, tax, listing charges, credits, and other adjustments. Credits reduce the fee total. Net uses the synced sale, shipping, tax, and signed fee amounts instead of rebuilding the charge from a published rate.

Fields to confirm

• Sale price, fees, and shipping charged vs the shipping label you bought.
• Taxes where relevant.
• Return or refund state.
• The linked card, and a cost basis if the sale isn't linked to a card or purchase.

Cancel an order

Use Cancel order when a sale is cancelled before completion. CardZen marks it cancelled, returns the linked card to inventory, and removes the sale from your revenue and profit totals. Cancelled rows stay visible under the Returns & cancellations filter.

Profit impact

A sale is only as accurate as its links. Confirm the sold card and its cost basis so CardZen can calculate real net profit. If a sale isn't linked yet, add a manual cost basis so net profit still means something.