Change listing settings

Set your business policies

Open eBay settings and go to the Policies tab. These three policies are applied automatically to every new listing — and all three are required before CardZen can publish.

1. 1Choose Refresh from eBay if you recently changed policies on eBay.
2. 2Pick a Payment policy (applied to buyer checkout).
3. 3Pick a Shipping policy (controls fulfillment and shipping speeds).
4. 4Pick a Return policy (defines how returns are handled).
5. 5Set the Estimated shipping cost for the shipping policy — CardZen uses it to estimate profit.
6. 6Choose Save default policies.

Set your listing defaults

The Defaults tab controls how new listings are priced and formatted. Linked listings always have quantity 1, so there is no Default quantity setting. Set these once and every new listing inherits them:

• Default eBay ZIP code — your shipping origin.
• eBay Store tier — detected from your connected eBay account when available, with the selector remaining available as a fallback. CardZen uses the tier to apply the correct trading-card final value fee.
• Quick list ROI target (%) — the target ROI behind pricing suggestions.
• Sales tax rate (%) — used in profit estimates.
• Default shipping cost ($) — CardZen can suggest your average across past sales.
• Format — Buy It Now + Best Offer (recommended), Buy It Now, or Auction.
• Best Offer enabled by default: on unless you turn it off. Every new Buy It Now listing goes to eBay accepting offers, using the auto-accept and auto-decline thresholds from the Pricing tab.
• Listing duration: Buy It Now listings are always Good ’Til Cancelled, the only duration eBay allows for fixed-price listings. They stay live and renew every 30 days at no extra cost until the card sells or you end them. The duration you pick here applies to auctions, and a duration set on a card or batch still wins over it.
• Choose Save selling defaults to apply.

Reading listing duration and end dates

On the Listings page, the Duration column shows GTC for a Good ’Til Cancelled listing rather than a number of days, because a GTC listing has no fixed length. The listing's detail page shows Ends in, counting down to eBay's current end date. For a GTC listing eBay pushes that date forward each time it renews, so it is normal to see it reset to about 30 days.

Older listings may still show a day count instead of GTC. That corrects itself the next time the listing refreshes from eBay; use Refresh from eBay on the Listings page if you want it sooner. The end date on the detail page has always been the accurate one.

Pricing and Best Offer rules

The Pricing tab controls how CardZen prices new listings and handles Best Offers. Per-card price and auto-accept overrides win; auto-decline follows the current account default:

• Best Offer thresholds — auto-accept offers at or above a % of your asking price, and auto-decline offers below a % without notifying you.
• ROI target — CardZen flags listings priced below your minimum ROI when you bulk-publish.
• Auction reserve — optionally set a reserve on auctions by default so cards don't sell below your floor.
• Price rounding — keep prices exact, or round to the whole dollar, $X.99, or $X.95.

How projected eBay fees work

Before a card sells, CardZen estimates what you will keep using the card's category, your Store tier, buyer-paid shipping, estimated sales tax, shipping cost, and Promoted Listings rate. These estimates assume one card per order; the buyer's final tax, a combined checkout, international delivery, or account-specific eBay charges can change the actual amount.

• Trading-card final value fees use eBay's current percentage tiers and include the fixed per-order charge.
• Promoted Listings estimates use the full estimated sale amount, including buyer-paid shipping and sales tax.
• When eBay returns an insertion or optional-upgrade fee during listing verification, that account-specific quote is more reliable than a monthly allowance estimate.

Templates and photos

The Templates tab holds your title and description templates (for example a standard template and one for graded slabs). Your saved title block order is used in batch review, the Submit to eBay preview, and the card editor. The Photos tab controls image options such as auto-crop. The Notifications tab chooses which eBay events CardZen alerts you about.

Wait for your saved templates to load before editing or saving. If settings cannot load, choose Retry. Save Listing Templates becomes available after a successful load, so your saved templates stay protected.

Description templates keep their paragraphs and line breaks when you publish to eBay. Saving a template does not update existing eBay listings: review the description on the card and explicitly update the listing when you want to apply it. A description you typed for an individual card takes precedence over the template. If you pick a description template on a card, listings you create from the web app use that template; otherwise your default template applies. Single-card listings from the iPhone app also use the description template selected on the card.

Policy checks before publish

When you list a batch, the submit screen shows the payment, shipping, and return policies CardZen will apply. If any required policy is missing, CardZen stops the listing attempt and sends you back to eBay settings to pick one.

Choose shipping by asking price

In Settings > eBay > Policies, turn on Shipping by asking price. Add up to ten increasing price limits, choose a shipping policy for each band, and choose a fallback policy for everything above the last limit. Save price bands separately from your ordinary default policies.

A limit is exclusive: with bands under $10 and under $50, a $10 card uses the second policy and a $50 card uses the fallback. The asking price on the listing determines its band, not your purchase cost or a previous price suggestion.

A shipping policy saved on a card takes priority over automatic bands. Clear it on the card to use bands. The submit preview shows the chosen policy and uses its shipping amounts in the profit estimate.

Automatic Standard Envelope selection uses the fallback for graded cards, lots, quantities other than one, and cards priced $20 or more. Auctions and non-USD listings use the fallback. You still need to meet eBay envelope size, weight, packaging, and destination requirements.

Disable Use price bands and save to return to your ordinary shipping default. Changes affect future publishing and scheduling; existing live listings do not change.

In Settings > eBay > Listing defaults, set a package for each calculated-postage shipping policy. Enter its weight, dimensions, package type, and whether it is irregular. Flat-rate policies do not need a package.

CardZen uses the package belonging to the shipping policy chosen for that listing, including price bands and the Standard Envelope fallback. A policy without its own package uses your saved default package. Clear a policy's weight to return to that default.

The card shipping section and submit screen show the package source before you list. Package changes apply to future listings and schedules, not existing live listings.