Last Updated: December 24, 2024
Introduction
CardZen ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy specifically addresses how we collect, use, disclose, and safeguard your information when you connect your eBay account with CardZen's services.
1. Data Collection and Use
When you connect your eBay account to CardZen, we collect and process the following information through eBay's API:
- Basic account information (username, business details if applicable)
- Inventory and listings data
- Order and transaction information
- Shipping and fulfillment details
- Feedback and performance metrics
- Marketing activities and promotions
We use this information solely for the purpose of:
- Displaying your eBay inventory within the CardZen application
- Managing your listings and inventory
- Facilitating order management and fulfillment
- Providing analytics and insights about your eBay sales performance
- Enabling you to create and manage eBay listings directly from CardZen
2. Data Storage and Security
We implement appropriate security measures to protect your eBay data:
- All data transmission between CardZen and eBay occurs over secure HTTPS connections
- Your eBay authentication tokens are stored encrypted in our secure database
- We maintain industry-standard security practices to prevent unauthorized access
- We regularly review our security procedures to ensure ongoing protection
3. Data Retention
We retain your eBay data for as long as:
- Your CardZen account remains active
- You maintain the connection between CardZen and your eBay account
- It's necessary to provide you with our services
If you disconnect your eBay account or close your CardZen account, we will delete or anonymize your eBay data within 30 days, except where retention is required by law.
4. Third-Party Sharing
We do not sell or rent your eBay data to third parties. We may share your information with:
- Service providers who help us deliver our services (e.g., cloud hosting providers)
- Legal authorities when required by law
- Parties involved in a corporate transaction (e.g., merger or acquisition)
Any third-party service providers we use are bound by contractual obligations to keep your information confidential and secure.
5. Your Rights
You have the right to:
- Access the eBay data we've collected
- Request correction of inaccurate data
- Request deletion of your data
- Revoke your authorization for CardZen to access your eBay account
- Opt out of certain data processing activities
To exercise these rights, please contact us at privacy@cardzen.io.
6. eBay API Compliance
CardZen adheres to eBay's API License Agreement and Developer Program policies. Our use of eBay's API is in accordance with eBay's terms and conditions. We:
- Only request the minimum permissions necessary to provide our services
- Do not manipulate or distort eBay marketplace operations
- Respect rate limits and other technical restrictions
- Maintain transparency about our use of eBay's API
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by:
- Posting the new Privacy Policy on this page
- Updating the "Last Updated" date at the top of this Privacy Policy
- Sending an email notification for significant changes
We recommend that you review this Privacy Policy periodically for any changes.
8. Contact Us
If you have any questions about this Privacy Policy or our eBay integration, please contact us at:
- Email: privacy@cardzen.io
- Website: https://www.cardzen.io/support
By connecting your eBay account to CardZen, you acknowledge that you have read and understood this Privacy Policy and agree to our collection, use, and disclosure practices as described herein.